Accessibility

Opia Limited is committed to ensuring digital accessibility for all users, including people with disabilities. We are actively working to improve visitor accessibility and usability, in line with relevant accessibility standards and best practices.

Compliance Status

This website is designed to be partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.1, level AA. Partial compliance means that some parts of the content may not fully conform to the accessibility standard.

What We're Doing

We aim to:

• Use clear and consistent structure and headings

• Ensure sufficient colour contrast

• Provide alternative text for images

• Enable navigation via keyboard where possible

• Regularly test the site using accessibility evaluation tools

Known Accessibility Issues

We are aware of the following limitations on this website:

• Some PDF documents may not be fully accessible

• Certain third-party plugins or embedded content may not meet full accessibility standards

We are working to resolve these issues as part of our ongoing commitment to accessibility.

Feedback and Contact Information

If you encounter any accessibility barriers while using our website, or if you need content in an alternative format, please contact us:

Email: Accessibility@Opia.com Phone: 0333 888 4020 Postal address: Baltimore House, Abbots Way, Gateshead NE8 3DF

We aim to respond to accessibility-related requests within a reasonable timeframe, e.g., 5 business days.

Enforcement Procedure

If you are not satisfied with our response, you may contact the appropriate enforcement authority in your country. For example, in the EU, national bodies are responsible for ensuring compliance with accessibility obligations under relevant directives and regulations.